Connecticut Water works with PromisePay to offer payment plans for your outstanding balance.- Keep your account in good standing
- Interest-free payment plans
- Flexible payment options and schedules
If your water service has been shutoff, please call Connecticut Water directly at 1-800-286-5700 to have your water service restored. Agents are available 8:00 AM - 4:30 PM ET. Connecticut Water will require reconnection downpayment. After making that payment, the Connecticut Water CSR will transfer you to Promise to complete the enrollment process in a PromisePay plan.